Terms & Conditions

Effective Date: May 7, 2026

Welcome to Oil Pal. By visiting oil-pal.com or placing an order with us, you agree to the terms laid out on this page. These terms apply to all visitors, browsers, and customers of our site — so please take a moment to read through them. We've done our best to keep things clear and straightforward, because that's how we like to do business.

1. About Oil Pal

Oil Pal is an e-commerce brand selling a single consumer product online at oil-pal.com. These Terms & Conditions govern your use of our website and any purchases you make through it. If you have any questions, we're always reachable at info@oil-pal.com

2. Using Our Website

We want our site to be a great experience for everyone. Here's what we ask:

• You must be at least 18 years old to make a purchase, or have the consent of a parent or guardian.

• You agree to use oil-pal.com only for lawful purposes — please don't misuse, disrupt, or attempt to gain unauthorized access to any part of our site.

• We reserve the right to restrict access to the site at any time if we believe these terms are being violated.

• All content on this site — including text, images, branding, and design — is the property of Oil Pal and may not be copied, reproduced, or used without our written permission.

3. Orders & Payment

Here's what to know when you place an order with us:

• By placing an order, you're making an offer to purchase a product subject to these terms.

• We reserve the right to refuse or cancel any order at our discretion — for example, in cases of pricing errors, suspected fraud, or stock issues.

• All prices are listed in US dollars and are subject to change without notice.

• Payment is processed securely through Squarespace Commerce and its integrated payment partners. We do not store your full payment card details.

• You'll receive an order confirmation email once your order is placed. This confirms we received your order — not that it has been accepted or shipped.

4. Shipping & Delivery

We do our best to get your order to you quickly, but here are a few things to keep in mind:

• We ship within the timeframes described on our website. Delivery estimates are not guarantees and may vary based on carrier delays or circumstances outside our control.

• Risk of loss and title for items purchased pass to you upon delivery to the carrier.

• Oil Pal is not responsible for delays caused by shipping carriers, incorrect addresses provided at checkout, or customs clearance for international orders.

• If a package is lost or significantly delayed, reach out to us at info@oil-pal.com — we'll do our best to help sort it out.

5. Returns & Refunds

Our Return and Refund Policy is available separately on our website and is incorporated into these Terms by reference. Please review that policy before placing an order — it outlines eligibility windows, the return process, and any applicable exceptions. We want you to be happy with your purchase.

6. Product Information

We work hard to represent our product accurately and honestly:

• We make every effort to ensure that product descriptions, ingredients, and images are accurate, but minor variations may occur.

• Our product is not intended to diagnose, treat, cure, or prevent any condition. If you have specific health concerns, please consult a qualified professional before use.

• Results may vary between individuals.

7. Intellectual Property

All content on oil-pal.com — including the Oil Pal name, logo, product photography, copy, and design — is owned by or licensed to Oil Pal. You may not reproduce, distribute, or create derivative works from any of it without our written permission.

Sharing a link to our site or posting about our product on social media? That's always welcome — and genuinely appreciated.

8. Limitation of Liability

To the fullest extent permitted by law:

• Oil Pal's total liability for any claim arising from your use of the site or purchase of a product will not exceed the amount you paid for that product.

• We are not liable for indirect, incidental, or consequential damages of any kind.

• We make no warranties — express or implied — beyond what is stated on our product page.

This does not affect any rights you have under applicable consumer protection laws.

9. Third-Party Links & Services

Our site may contain links to third-party websites or use third-party services — such as payment processors or shipping carriers. We are not responsible for the content, privacy practices, or reliability of those third parties. Visiting a linked site is at your own risk, and we encourage you to review their terms and policies directly.

10. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of oil-pal.com will be subject to the exclusive jurisdiction of the courts located in New York.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we'll update the effective date at the top of this page. Continued use of the site after changes are posted means you accept the updated terms. We'll always try to keep things fair and transparent — that's a promise.

12. Contact Us

Have questions about these Terms? We're happy to help — just reach out.

Oil Pal

Email: info@oil-pal.com

Website: oil-pal.com

Thank you for taking the time to read this — it truly means a lot, and we're grateful for your trust in Oil Pal.