Privacy Policy

Privacy Policy

Effective Date: May 7, 2026

This Privacy Policy explains what information we collect when you visit or shop at oil-pal.com, how we use it, and how we keep it safe. It applies to all visitors and customers of our website. We've written it in plain language — because you deserve to actually understand it.

1. Information We Collect

Information You Provide to Us

When you place an order, we collect the details needed to process and ship it. This includes:

  • Full name

  • Shipping and billing address

  • Email address

  • Payment information — processed securely through our payment partners; we never store your full card details

Information Collected Automatically

When you visit oil-pal.com, our website platform (Squarespace) automatically collects some basic technical information. This includes:

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the site

  • Referral source (how you found us)

This data helps us understand how our site is being used so we can keep improving it.

2. How We Use Your Information

We only use your information for things that actually matter to your experience with us. Specifically, we use it to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Respond to customer service inquiries

  • Improve our website and understand how visitors use it

  • Comply with any applicable legal obligations

Our promise: We do not sell, rent, or trade your personal information to third parties. Ever.

3. Third-Party Services

We run a lean operation, which means we rely on a small number of trusted partners to keep things running smoothly. Here's who they are and why they receive your data:

  • Squarespace — Our website platform handles hosting, checkout, analytics, and payment processing infrastructure. Squarespace's privacy practices are governed by their own Privacy Policy.

  • Payment Processors — Payments are processed through Squarespace Commerce and its integrated partners (such as Stripe). We never see or store your full credit card number.

  • Shipping Carriers — We share your name and shipping address with the carrier responsible for delivering your order.

Each of these third parties receives only the information they need to do their job — nothing more.

4. Cookies

Our website uses cookies — small text files stored on your device — to make your browsing experience better. Cookies help us:

  • Remember your preferences and cart contents

  • Analyze site traffic and usage via Squarespace's built-in analytics

  • Improve how the site works for you

You can control or disable cookies through your browser settings at any time. Just keep in mind that disabling cookies may affect certain features, like your shopping cart.

We do not use cookies for advertising or cross-site tracking.

5. Data Security

We take your data seriously. Oil Pal's website runs on Squarespace, which uses industry-standard SSL/TLS encryption to protect data transmitted between your browser and our site. All payment information is handled by PCI-compliant processors.

No method of transmission over the internet is 100% guaranteed to be secure — but we use trusted, reputable platforms and follow best practices to keep your information as protected as possible.

6. Your Rights

Depending on where you live, you may have rights regarding your personal data. These can include the right to:

  • Access the personal information we hold about you

  • Correct any inaccurate or incomplete information

  • Request deletion of your personal data

  • Opt out of marketing emails we send (every email we send includes an unsubscribe link)

To exercise any of these rights, just reach out to us at [email protected]. We'll respond promptly and do our best to help.

7. Children's Privacy

Oil Pal is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us at [email protected] and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we'll update the effective date at the top of this page. We encourage you to check back periodically — but we'll always keep it easy to read.

9. Contact Us

Have a question about your privacy or this policy? We're happy to talk.

Oil Pal

Email: info@oil-pal.com

Website: oil-pal.com

Thank you for trusting Oil Pal — we don't take that lightly, and we'll always do right by you.